The Drinkwell Mini is the perfect fountain for small or medium dogs and cats. The Mini Fountain spouts 40 ounces of fresh, filtered water, giving your pet the option to drink from the flowing stream of water or the shallow bowl. Your pet's drinking water is filtered through the activated carbon filter, keeping water clean and fresh-tasting. The free-falling stream of water adds oxygen, which keeps water naturally cool and encourages pets to drink more. The narrow, compact design is easy to fit in any room in your room, and the fountain comes apart for easy cleaning.
Features
1)Easy to Clean
Top rack dishwasher-safe parts
2)Safe Material
All parts are made with BPA-free plastic
3)Filtered Water
Activated carbon filter keeps your pet's water clean and fresh-tasting
4)No More Worry
The free-falling stream helps encourage your pet to drink more, so he gets the right amount of water each day to keep him healthy and hydrated.
5)No More Dirty Water
With the pet fountain, your pet never has to drink dirty water again. The constant water circulation prevents bacteria growth, while the filters remove bad tastes and odors.
6)More Happy Moments
By keeping your pet hydrated, you and your pet can enjoy playtime more and live happy together.
Instructions
For best performance, the fountain pump needs to be cleaned every two weeks. When cleaning the pump, we recommend cleaning the fountain and changing the filter as well. Multi-pet households may need to be cleaned more frequently.
| Steps |
Pump Cleaning Instructions |
| 1. |
Use your nail or a tool with a small edge to remove the face plate on the end opposite the cord. Please note: the Outdoor Dog Fountain pump face plate slides out. |
| 2. |
Pull up on the small lip to remove the teardrop-shaped stator. |
| 3. |
Remove the impeller by pulling up from underneath it with your finger. |
| 4. |
Clean all parts of the pump using soap and warm water with a small brush, such as a toothbrush. Completely rinse the pump, then reassemble. |
Never let the water in the bowl get below the minimum fill level. This can cause the pump to overheat and stop functioning. When refilling the bowl, make sure to add water before turning the fountain on.
Troubleshooting
The fountain is too loud. A low humming noise is normal, but it should not be loud. Check the water level. If water level is too low then the pump will have to work harder causing it to be louder than normal. Unplug the fountain for 15 seconds. If the noise stops when plugged back in, it’s possible that some debris is caught on the impeller. Remove the pump and clean the impeller. Try rubbing a small amount of vegetable oil onto the magnetic pin with a Q-tip to lubricate the impeller.
There are black particles in the bowl. This is loose granulated carbon dust from the filter and is completely harmless for your pet to drink. Rinse the filter in cold water before placing it in the fountain to prevent this.
The fountain feels slimy. If you have multiple pets or dogs use the fountain, the slimy feeling may be caused by your pet’s saliva. Change the water and clean your fountain more frequently to prevent this. Make sure the fountain parts are rinsed thoroughly after cleaning the fountain. Soap residue may cause the sliminess.
The adaptor is warm to the touch. Unplug the fountain and plug it into a surge protector.
The fountain is leaking. Make sure the rubber cap is inserted correctly into the raised post. This rubber seal secures the electrical power cord to the inside of the bowl and prevents leaking. Sometimes water around the fountain is caused by pets drinking. Some pets are prone to spilling. Watch your pet when he drinks to see if this is the cause. If it is, you can purchase a fountain mat or other water-resistant mat to place under the fountain.
The motor is not working. Unplug the fountain then plug it back in. If the motor is humming, try cleaning the motor, making sure nothing is stuck around the impeller. You can also change the foam filter. If the motor is not humming, try replacing the pump. Never let the water in the bowl get below the minimum fill level. This can cause the pump to overheat and stop functioning. When refilling the bowl, make sure to add water before turning the fountain on.
General Tips
When being introduced to the fountain, your pet may be cautious of this new and unusual object. After beginning operation of your fountain, simply allow your pet to adjust at his or her own pace. Some pets may take several days or longer to begin use, while others will start right away.
Your pet may prefer that the fountain be placed away from their normal feeding area. Try placing it in another location, such as a different area of the kitchen or in a bathroom or utility room.
Add ice cubes to the bowl for refreshing, ice-cold running water.
Warranty
1-Year Limited Warranty
